// CATEGORY: CUSTOMER SERVICE

An introduction to the concept of AI agents in customer service, explaining their capabilities and how they differ from traditional chatbots.

Learn how to equip your AI agent with tools, functions, and external integrations to perform real-world actions.

Learn how to build collaborative customer service workflows using OpenAI's multi-agent orchestration framework.

Learn to build a multi-agent customer support system using OpenAI's Agents SDK, covering agent design, implementation, and testing.

Learn how to monitor, observe, and debug your AI customer service agents for optimal performance.

Learn to build, deploy, and leverage OpenAI's Customer Service Agent framework for intelligent automation in customer service.